Terms of Use

Effective date: 1 July 2025

These Terms of Use govern your access to and use of the website located at .com (the "Website"), which is operated by , a legal entity registered in Australia with Australian Company Number (ACN) 456 789 123 and Australian Business Number (ABN) 45 972 816 304, whose registered address is Railway Parade, Pascoe Vale VIC 3044, Australia (referred to in these Terms as "we", "us" or "our"). By accessing or using the Website you confirm that you have read, understood and agree to be bound by these Terms of Use in full. If you do not agree, please discontinue use of the Website immediately.

1. Acceptance of Terms

Your continued use of the Website constitutes your ongoing acceptance of these Terms of Use and any updates we publish. We may revise these Terms at any time by posting a new version on this page with an updated effective date. It is your responsibility to review this page periodically. Where a material change is made we will update the effective date shown at the top of this page. Changes take effect immediately upon publication unless we state otherwise.

These Terms of Use apply to all visitors, guests and users of the Website, whether accessing it from a desktop computer, a mobile device or any other means of access.

2. Purpose of the Website

The Website is an informational and guest-services platform for the physical venue, a casino restaurant located in Melbourne, Australia. Its purpose is to:

  • provide information about our dining experiences, menus, events and packages;
  • allow guests to submit reservation requests and enquiries;
  • share information about the combined casino and restaurant environment;
  • provide contact details and venue information; and
  • present our Terms of Use, Privacy Policy and other legal notices.

The Website is not an online gaming or wagering platform. No gambling activity takes place on or through the Website itself. All casino floor activity occurs exclusively at our physical premises.

3. Permitted Use

We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Website for personal, non-commercial purposes in accordance with these Terms of Use.

3.1 Acceptable Use

You agree to use the Website only to:

  • browse content about our venue, dining and events;
  • submit genuine reservation requests or general enquiries;
  • access publicly available information we publish; and
  • contact us through the means provided on the Website.

3.2 Prohibited Conduct

You must not:

  • use the Website for any unlawful purpose or in a manner that violates any applicable law or regulation in Australia or your jurisdiction;
  • attempt to gain unauthorised access to any part of the Website, our servers or any systems connected to the Website;
  • transmit any material that is defamatory, offensive, fraudulent, threatening or otherwise objectionable;
  • use automated tools, bots, scrapers or similar technologies to extract data from the Website without our prior written consent;
  • introduce viruses, malware, ransomware or other harmful code;
  • impersonate any person or entity or misrepresent your affiliation with any person or entity;
  • collect or harvest personal information of other users from the Website; or
  • reproduce, republish, resell or redistribute any content from the Website for commercial purposes without our express written permission.

We reserve the right to suspend or terminate your access to the Website at any time, without notice and without liability, if we reasonably believe you have breached these Terms of Use or that your conduct may cause harm to us, our guests or third parties.

4. Intellectual Property

4.1 Ownership

All content on the Website, including but not limited to text, graphics, photographs, logos, trade marks, service marks, icons, layout, design, software code and compilations of data, is the property of or its licensors and is protected by Australian copyright law, the Copyright Act 1968 (Cth), trade mark law and other applicable intellectual property legislation.

4.2 Limited Licence to Users

You may view, print and download pages from the Website for your own personal, non-commercial reference only, provided that you:

  • do not remove or modify any copyright, trade mark or other proprietary notice;
  • do not use the content in any way that suggests an association with or endorsement by unless expressly authorised by us in writing; and
  • do not make the content available to any third party for commercial purposes.

4.3 Trade Marks

The name "" and any associated logos or marks displayed on the Website are trade marks or trading names of . Nothing in these Terms of Use grants you any right or licence to use those marks without our prior written consent.

4.4 User Submissions

If you submit any content to us through the Website, including reviews, comments, feedback or enquiry text, you grant us a royalty-free, perpetual, non-exclusive, worldwide licence to use, reproduce, modify and publish that content for our business purposes. You represent that you have the right to grant this licence and that the content does not infringe the rights of any third party.

5. Reservation Requests

5.1 Nature of Reservation Requests

Any reservation request submitted through the Website constitutes an offer to book a table or a dining experience at our venue. A reservation is not confirmed until you receive a written confirmation from us by email. We reserve the right to decline any reservation request at our discretion.

5.2 Accuracy of Information

When submitting a reservation request you agree to provide accurate, complete and current information including your name, contact details, the number of guests in your party, your preferred date and time, and any relevant dietary or accessibility requirements. We are not responsible for any loss arising from inaccurate information provided by you.

5.3 Amendments and Cancellations

Requests to amend or cancel a confirmed reservation must be made by contacting us directly at @hotmail.com within the timeframe specified in your booking confirmation. Specific cancellation periods and any applicable charges will be communicated to you at the time of confirmation.

5.4 Group and Private Dining

Reservations for large groups, private dining rooms or special events may be subject to separate written agreements and deposit requirements, which will be communicated to you prior to confirmation.

6. Booking and Package Terms

From time to time we offer dining packages, set menus, special event tickets and promotional offers through the Website. The following general terms apply to all such bookings and packages unless a separate written agreement specifies otherwise.

Matter General Position
Pricing All prices are stated in Australian dollars (AUD) and are inclusive of Goods and Services Tax (GST) at the applicable rate unless otherwise noted.
Payment Payment methods and timing are specified at the point of booking. Deposit requirements, if any, are communicated at confirmation.
Availability Packages and offers are subject to availability and may be withdrawn or modified at any time prior to a confirmed booking.
Transferability Bookings are personal to the named guest and are not transferable to third parties unless we agree in writing.
Cancellation by Guest Specific cancellation terms are set out in your booking confirmation. Failure to cancel within the required period may result in a cancellation charge.
Cancellation by Us In the event that we need to cancel or substantially alter a confirmed booking, we will notify you promptly and offer an alternative date or a full refund of any deposit paid.
Consumer Guarantees Nothing in these terms limits or excludes any guarantee, right or remedy you have under the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)) that cannot lawfully be excluded.

7. Age Restriction and Responsible Play

7.1 Minimum Age for Casino Floor Entry

Access to the casino floor at our physical venue is strictly limited to persons aged 18 years or older, in accordance with applicable Victorian and Australian gaming regulations. Entry may be refused and identification may be required at any time. By visiting our venue you confirm that you are at least 18 years of age if you intend to access the casino floor. Persons under the age of 18 are not permitted on the casino floor under any circumstances.

7.2 Responsible Play

Participation in gaming at our venue is entirely optional and is intended solely as leisure and entertainment. We encourage all guests to approach gaming responsibly: decide on a personal budget before you play and stay within it, take regular breaks, keep gaming sessions to a reasonable duration, and never attempt to recover losses by continuing to play beyond your intended limit. If you feel that gaming is no longer enjoyable or is causing concern for you or someone you know, please seek support from a qualified counselling service such as Gamblers Help on 1800 858 858 or by visiting gamblinghelponline.org.au.

9. Website Availability

We aim to make the Website available at all times; however, we do not guarantee uninterrupted or error-free access. The Website may be temporarily unavailable due to scheduled maintenance, unscheduled outages, technical failures, circumstances beyond our reasonable control or any other reason we determine at our discretion.

We reserve the right to suspend, withdraw, discontinue or modify any part of the Website at any time without notice and without liability to you. We will make reasonable efforts to restore availability promptly following any unplanned interruption.

10. Limitation of Liability

10.1 General

To the maximum extent permitted by applicable law, including the Australian Consumer Law, and its directors, employees, agents and contractors exclude all liability for any loss or damage of any kind arising directly or indirectly from:

  • your use of, or inability to use, the Website;
  • any reliance you place on information contained on the Website;
  • errors, inaccuracies or omissions in Website content;
  • any interruption, suspension or termination of the Website;
  • any unauthorised access to or alteration of your transmissions or data; or
  • any content submitted by other users or third parties.

10.2 Consequential Loss

In no event will we be liable for any indirect, incidental, special, consequential or punitive loss, including loss of revenue, loss of profit, loss of data or loss of business opportunity, even if we have been advised of the possibility of such loss.

10.3 Non-Excludable Guarantees

Nothing in these Terms of Use excludes, restricts or modifies any consumer guarantee, right or remedy conferred by the Australian Consumer Law or any other applicable statute that cannot lawfully be excluded. Where our liability cannot be excluded but can be limited, our liability is limited, to the extent permitted by law, to re-supplying the relevant service or paying the cost of having it re-supplied.

10.4 Information Accuracy

While we take care to ensure that the information on the Website is accurate and current, we make no warranty or representation, express or implied, as to the completeness, accuracy, reliability or suitability of any information on the Website. Menu items, pricing, availability and event details are subject to change without notice, and you should confirm current details with us directly before making travel or other arrangements.

11. Privacy

The collection, use, disclosure and storage of personal information submitted through the Website is governed by our Privacy Policy, which is incorporated into these Terms of Use by reference. Our Privacy Policy explains how we handle personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. You can contact us regarding privacy matters at @hotmail.com.

12. Governing Law

These Terms of Use are governed by and construed in accordance with the laws of the State of Victoria and the Commonwealth of Australia, without regard to conflict of law principles. You and we each irrevocably submit to the non-exclusive jurisdiction of the courts of Victoria and any courts competent to hear appeals from those courts.

The Website is operated from Melbourne, Victoria, Australia. We make no representation that content on the Website is appropriate or available for use in locations outside Australia. If you access the Website from outside Australia, you do so on your own initiative and are responsible for compliance with all applicable local laws.

13. Dispute Resolution

13.1 Initial Contact

If you have a complaint or dispute relating to the Website or these Terms of Use, we encourage you to contact us in the first instance so that we can attempt to resolve the matter informally and efficiently. Please direct your communication to:



Email: @hotmail.com

We will acknowledge your communication within five business days and endeavour to resolve the matter within a reasonable timeframe.

13.2 Escalation

If a dispute cannot be resolved through direct communication within 30 calendar days of your initial contact, either party may pursue resolution through the courts of Victoria in accordance with Section 12 above, or through any other dispute resolution mechanism available under applicable Australian law.

13.3 Consumer Complaints

If you are a consumer and consider that we have not met our obligations under the Australian Consumer Law, you may also contact Consumer Affairs Victoria or the Australian Competition and Consumer Commission (ACCC) for information about your rights and available remedies.

14. General Provisions

14.1 Entire Agreement

These Terms of Use, together with our Privacy Policy and any specific booking confirmation or package agreement, constitute the entire agreement between you and us in relation to your use of the Website and supersede all prior communications, representations and agreements on that subject.

14.2 Severability

If any provision of these Terms of Use is found by a court of competent jurisdiction to be invalid, unlawful or unenforceable, that provision will be deemed modified to the minimum extent necessary to make it enforceable, or severed from these Terms of Use if modification is not possible, without affecting the validity and enforceability of the remaining provisions.

14.3 Waiver

Our failure to enforce any provision of these Terms of Use on any occasion does not constitute a waiver of our right to enforce that provision or any other provision in the future.

14.4 Assignment

We may assign or transfer our rights and obligations under these Terms of Use to any successor entity or in connection with a sale, merger or restructuring of our business. You may not assign your rights or obligations under these Terms of Use to any third party without our prior written consent.

14.5 Language

These Terms of Use are written in the English language. In the event of any inconsistency between an English version and any translated version, the English version prevails.

15. Contact Us

If you have any questions, concerns or feedback about these Terms of Use or the Website, please contact us using the details below.

Legal entity
ACN 456 789 123
ABN 45 972 816 304
Registered address
Email @hotmail.com
Website .com
Reserve a table